Last updated: 2025-12-10
This Privacy Policy describes how Nexgen Prime Market LLC (“Nexgen Prime Market”, “we”, “us”, or “our”) collects, uses, and protects your information when you visit our website, place an order, or interact with our services. We are committed to complying with applicable laws and platform policies, including those of Google, Amazon, and Walmart.
1. Who We Are
Company name: Nexgen Prime Market LLC
Address: 7901 4TH ST N 23003, ST. PETERSBURG, FL 33702, USA
Phone: +1 727 604 0541
Email: info@nexgenprimemarket.com
2. Information We Collect
We collect the following types of information when you use our website or services:
2.1. Information You Provide to Us
- Contact information (such as your name, billing and shipping address, phone number, and email address).
- Account information (such as your login email and password, if you create an account).
- Order and payment details (such as products purchased, order total, chosen shipping method, and payment method).
- Messages you send us (such as customer support requests, order inquiries, or feedback).
2.2. Information Collected Automatically
When you visit our website, certain information may be collected automatically by cookies and similar technologies:
- Device and browser information (such as IP address, browser type, operating system, language, and device identifiers).
- Usage data (such as pages viewed, products browsed, time spent on site, clicked links, and referring URLs).
- Approximate location based on your IP address, where permitted by law.
2.3. Information from Third Parties
We may receive limited information about you from third-party platforms where we sell our products (such as Amazon or Walmart) or from advertising and analytics partners (such as Google) in accordance with their privacy policies and your settings on those services.
3. How We Use Your Information
We use your information for the following purposes:
- To process, fulfill, and deliver your orders, including order confirmation, shipping updates, and customer support.
- To manage your account, order history, and preferences.
- To respond to your questions, requests, and support needs.
- To personalize your shopping experience and show relevant products and offers.
- To analyze website performance, improve our products, services, and user experience.
- To detect, prevent, and address fraud, misuse, or security issues.
- To comply with legal obligations, tax and accounting requirements, and platform policies (Google, Amazon, Walmart, and others).
4. Cookies and Similar Technologies
We use cookies and similar technologies to operate our website, understand how visitors use our site, remember your preferences, and improve our marketing.
You can control cookies through your browser settings. Some cookies are essential for the website to function correctly (for example, keeping products in your cart). If you disable certain cookies, parts of the site may not work properly.
5. Third-Party Services and Sharing of Information
We may share your information with trusted third parties only as needed to provide our services, such as:
- Payment processors (to securely process your payments).
- Shipping and logistics partners (to deliver your orders and provide tracking).
- Customer support tools and communication platforms.
- Analytics and advertising partners (such as Google) to understand performance and improve our marketing, in line with their policies.
- Marketplaces (such as Amazon and Walmart) in connection with your orders placed on those platforms.
We do not sell your personal information. We do not share your information with third parties for their own independent marketing purposes without your consent.
6. Legal Basis and Compliance
Where required by law, we rely on lawful bases for processing, such as performance of a contract (processing your order), legitimate interests (improving our services and preventing fraud), and compliance with legal obligations.
We aim to comply with applicable data protection and consumer protection laws, as well as the requirements set by Google Merchant Center, Amazon, Walmart, and other platforms where our products are listed.
7. Data Retention
We keep your information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:
- To complete your orders and provide related customer support.
- To meet our legal, tax, and accounting obligations.
- To resolve disputes and enforce our agreements.
When your information is no longer needed, we will delete it or anonymize it in a secure manner where reasonably possible.
8. Your Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information, such as:
- The right to access the personal information we hold about you.
- The right to request correction of inaccurate or incomplete information.
- The right to request deletion of your information, subject to legal requirements.
- The right to object to or restrict certain types of processing.
- The right to opt out of marketing communications.
To exercise any of these rights or to ask questions about your data, please contact us at info@nexgenprimemarket.com. We may need to verify your identity before responding to your request.
9. Children’s Privacy
Our website and products are not directed to children, and we do not knowingly collect personal information from children under the age of 13. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.
10. Security
We use reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
11. Links to Third-Party Sites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform policies. When we make changes, we will update the “Last updated” date at the top of this page. Your continued use of our website after any changes means you accept the updated Privacy Policy.
13. How to Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Nexgen Prime Market LLC
7901 4TH ST N 23003, ST. PETERSBURG, FL 33702, USA
Phone: +1 727 604 0541
Email: info@nexgenprimemarket.com
